Apple and its partner, Foxconn, is now under scrutiny due to their practices in making the latest iPhone 11. That number fell slightly to 50 percent in August of this year, but is still well above what Chinese labor law stipulates as the maximum allowable, which is 10 percent.
"We believe everyone in our supply chain should be treated with dignity and respect", the company said in a statement.
The campaign group, China Labor Watch, said its investigators had spent time working in the factory in Zhengzhou, and one person on the team had been there for more than four years. In its latest report, Apple said it conducted 44,000 interviews with supplier employees past year to check if they were properly trained and knew how to voice concerns, while taking new steps to prevent forced labour. However, this practice is highly illegal.
In response, the Taiwanese supplier to Apple said the ups and downs in the number of dispatch workers depended on whether production was in peak or slow season. The company was criticized about the working conditions from the factory iPhones are made.
The issue is that, in a company, according to Chinese legislation, only 10% of the workforce can be temporary. "Hence, the cost of employing dispatch workers is lower than recruiting more regular workers".More news: The United States of America wins The 47th Walker Cup match
Foxconn also responded Monday, saying that the facility "currently has no interns working overtime".
Apple itself has conducted an investigation, and concluded that the "percentage of dispatch workers exceeded our standards". The NGO also alleged that many workers never received bonuses promised to them by recruiters.
Update: Foxconn and Apple have allegedly recognized a portion of the infringement delineated by CLW.
"Apple and Foxconn know that the issue with dispatch workers is in violation of labor laws, but because it is profitable to hire dispatch workers, they haven't addressed the issue".
The 51-page document detailed findings from several employees who were said to have worked at Foxconn's factory in Zhengzhou, a city in China's central Henan province.More news: U.S. hold off Giannis' Greece to reach quarter-finals
Since then, Apple has continued to work hard to improve conditions in its supply chain. By recruiting these laborers, "the factory does not need to increase the wages for all regular workers", it said. "We will not hesitate to take any additional steps that might be required to meet the high standards we set for our operations", Foxconn added.
The CLW report also says "verbal abuse is fairly common at the production site", claims the report, which also says that while workplace injuries are rare, managers will "often trick workers into hiding the truth" when accidents do happen.
Apple, on its part, says that all other allegations from the CLW are false.
Most factory workers are paid about CNY 4,000 (roughly Rs. 40,000) a month, one CLW investigator found. The company said the allegations of unfair pay, including overtime and bonuses, are false, and said there is no evidence of forced labor. After taxes and mandatory fees, they get roughly CNY 3,000 (roughly Rs. 30,000) a month, according to the CLW report.More news: Britain urges North Korea to honour missile commitments after new tests