As New York City-based family and ER doctor Janette Nesheiwat told Observer, the sensitive nature of private medical information will always be a priority for care providers, but when used efficiently, innovative tools like Alexa can help improve patients' quality of life.
Alexa's skills are HIPAA-compliant and can be accessed by healthcare providers, payers, pharmacy benefit managers and digital health companies as part of an invite-only program.More news: You Care: Kylie Jenner & Travis Scott Went On Vacation
Less than two months after MedCity speculated whether Amazon would release a HIPAA-compliant Echo device, the tech giant announced that select skills for Alexa - the voice-activated personal assistant service powering those devices - are indeed HIPAA-compliant. For now, the Atrium Health skill's focus is on helping customers in North Carolina and SC locate an urgent care location near them and schedule same-day appointments. " Chief Innovation Officer for the Boston Children's Hospital, John Brownstein said " The My Children's Enhanced Recovery After Surgery (ERAS) skill, launching today, allows patients and caregivers to easily share recovery progress with their care team post-surgery.
One of the six companies involved in the program is Atrium Health (formerly Carolinas HealthCare System), with a care continuum that includes nursing homes, home healthcare and hospice and palliative care.
Providence St. Joseph Health: West Coast patients can schedule same-day appointments at urgent care clinics through the Swedish and Providence Health Connect skills on Alexa.More news: Salah not bothered by lack of goals - Klopp
Similarly, Livongo for Diabetes members can ask Alexa for blood glucose readings and health tips.
The announcement was accompanied by the launch of six voice programs built by large health businesses ranging from Boston Children's Hospital, to the insurance giant Cigna, to the digital health company Livongo.
Amazon says it expects to open up the platform to other developers in the near future. "We believe it is just one example of how voice technology can extend the care and support of our patients beyond the four walls of the hospital".More news: Respawning is finally coming to Fortnite