White posted on Instagram about the incident, which took place at his November 2 show at Rogers Place in Edmonton in Canada, saying he dedicated a track at his next gig to the two women and asked audience members to kiss their partners.
Allyson MacIvor was at Rogers Place to take in White's performance, which was capped off with one of the most popular alternative rock of all time, "Seven Nation Army".
Allyson MacIvor says that she leaned to kiss a friend at during the final encore at Jack White's concert at Rogers Place on Friday night. "Its 2018 now and two people expressing affection shouldn't have to hide", he continued.
MacIvor says despite the one young employee's response, the manager and arena staff were very apologetic but it still brought tears to her eyes "realizing we still live in a world where I have to watch my back as a "gay" woman".More news: Tom Curry: England flanker out of New Zealand Test with ankle injury
"This photo is a lesbian couple sharing a kiss at a Beatles concert in 1964 while the rest of the crowd screamed for the band", he says in the caption.
Jack White posted about the incident at his gig on Instagram.
MacIvor wrote on Facebook that she was caught up in the moment, listening to one of her favourite songs, when she grabbed her friend and kissed her.
She pulled MacIvor away from her seat, waving her finger disapprovingly, and told MacIvor "that's not allowed here".More news: Harvick makes Championship 4 with OT win at Texas
According to MacIvor, the usher then escorted them to speak to a venue manager, who "apologized profusely, but it still didn't help the incident and the hurt that came out of this".
But she said they were "immediately interrupted" by a young member of staff.
CTV News obtained a statement from the Oilers Entertainment Group, which operates Rogers Place, that acknowledged MacIvor's complaint and said there would be an investigation.
When we approached the office, the worker told it as she saw it: "They were kissing at their seats during the encore, which is inappropriate sexual behaviour".More news: Bryce Harper rejected contract offer from Nationals
"We have an absolute zero tolerance for any form of discrimination", said a spokesperson for the Oilers Entertainment Group, noting that the venue is a safe and inclusive space.