Popular instant-messaging application Snapchat and photo-sharing platform Instagram have both suspended its Giphy GIF stickers after some users reported that there is a racial slur GIF image that can hurt user sentiments.
In conversation with TechCrunch, a Snapchat spokesperson stated that the company is very sorry.
According to The Verge, the removal was done following a complaint by a user who found an insensitive and racist GIF after searching for the word "crime".
While we have to do without the interactive stickers, for now, we're sure they'll be making a return once GIPHY get's their system back in order, until now we'll just have to deal with what we've got! It could take some time for your smartphone app to update to reflect the changes. This step has been taken after the users experienced extremely racist GIF there.More news: Newell Brands Inc (NWL) Shares Sold by State of Wisconsin Investment Board
GIPHY told TechCrunch, "A user discovered an offensive GIF sticker in our library, and we immediately removed it per our content guidelines".
Her search results showed something more than what she was expecting - one of the GIF had the words "N**** Crime Death Counter" with a monkey cranking the number counter while a guy with a microphone says, "Keep cranking bonzo, the numbers just keep on climbing!" But social media companies also somewhat rely on crowd-sourced policing of content, which means that offensive posts can get a lot of attention as users share them in expressing their outrage before they can be removed from the platform.
Only teenagers over the age of 13 are allowed to hold an account with Snapchat. In 2016, it faced tremendous criticism for creating Asian yellow face. Snapchat risks an unsavory reputation if it can't keep its content under control.
Snapchat and Instagram have removed the GIF option from their platforms after a racist GIF was shared on Giphy's library.More news: Brokerages Expect Scripps Networks Interactive, Inc
The slip-up is embracing for Instagram's parent company, Facebook.
Giphy also appears to have removed the GIF.
Snapchat and Instagram will have to decide whether they want help from outsiders even if it can't guarantee the quality or safety of their content, or whether it will go it alone as they compete against each other.More news: Miami art exhibit honors victims of Stoneman Douglas shooting